PageKicker Customer Service

Shipping & Delivery

PageKicker offers only virtual products, so there is no shipping.  All deliveries are via digital download or email attachment.  

Note that newly built books only become avaiable after 5 to 20 minutes. This is because the script that builds them does quite a bit of work fetching, analyzing, and assembling data.  We are always working to reduce run times and as we scale our goal is for builds to become immediate.  You will receive an email when your build is complete.

Privacy & Security

 PageKicker observes best-practices privacy and security standards.  The entire site is encrypted via SSL and passwords are never sent to the user unencrypted.

Returns & Replacements

 Please contact PageKicker  for replacement of any defective book builds.

Ordering

If you encounter any difficulty with placing orders, please use the Zopim chat button in the bottom right of the page or contact PageKicker .  

One common sticking point (a known flaw in off-the-shelf software that is on our roadmap to address) is that to place an order you must select at least one of the format checkboxes. Otherwise, you will not be able to "Add to Cart".

format checkboxes

Payment, Pricing & Promotions

Prices are set algorithmically based on content value and quantity.

Viewing Orders and Builds

You can view your order payment status via My Orders.

You can check the build status via My Downloadable Products.

Updating Account Information

You can change password, addresses, payment info and other preferences via the Account Dashboard.